SHIPPING /DELIVERY INFO

Standard Deliveries

Our standard UK delivery is weekday Monday to Friday and arrived by courier before midday. Our courier will be able to provide you a 1 hour time slot the day before delivery via email please ensure you enter correct email contact details at checkout for this to reach you. In addition Cherished Blossoms will send you tracking information and an email notification to say your order is ready for dispatch. We deliver most of our designs (excluding fresh) worldwide. Please select your country at checkout. Please note Cherished Blossoms is not responsible for any incurred additional costs to you to receive your order such as customs. All and any additional fees remain the customer’s responsibility.


We also deliver within the UK weekends (Saturday’s and Sunday’s). Please ensure you select the weekend delivery supplement at checkout. Weekend delivery is £25.00 within the UK. If you select standard delivery at checkout but select a weekend date from the calendar we will ship to you the next working week day (Monday – Friday).


Please note our personalised preserved rose boxes are bespoke made and usually take 3-5 working days (this may be extended during busier periods).

We deliver either by hand, Royal Mail or by courier depending on your location. We will keep you informed via email or text of your delivery status and tracking information and of your 1 hour delivery slot (courier deliveries) the day before we are due to deliver.

In the event your order is returned to us as ‘unsuccessfully delivered’ for any reason we will charge a re-delivery fee payable before a second attempt can be made.


Express Delivery

We offer Express delivery (next day service) on our personalised Rose boxes when ordered by 11am. Please select ‘Express Delivery’ at checkout.


We ship our orders anywhere in the UK and now internationally using a trusted TAPA accredited carrier or in some cases by hand. On smaller orders under the value of £30 we may use Royal Mail recorded mail.

Any amendments to delivery address must be made by 13:00 the working day before the due delivery date. After 13:00 we are unable to amend any delivery details.


Please ensure someone is available to sign for your delivery. If there is no-one available to take delivery they may attempt to leave it with a neighbour, or in a safe, secure location. A card may be left to advise this, or to confirm the parcel has been returned to the local depot. If this is the case you can contact them to re-schedule delivery or collect from them. Our carrier will contact you with a one hour time slot the day before delivery which can be amended by clicking the link sent by them in your text message or email.


Exclusions

We regret we do not ship to; PO boxes, APO’s, military bases or barracks, Doddle or Amazon collection points and also some larger commercial premises.

In some cases stock may not be available; if this is the case we will contact you via telephone or e-mail within 24 hours.


No orders will be processed on national holidays or weekends. These will be processed the following working day. Delivery times are quoted in good faith and we cannot accept liability for any expenses or other costs incurred due to failed or late deliveries. Cherished Blossoms is not responsible for any delays caused by bad weather, air or postal strikes, or by destination customs clearance.


*Postcode restrictions Map of London deliveries – we deliver anywhere on this map*

If you require any help or advise on lifting your roses please telephone  on 08007720497 or email us at info@cherishedblossoms.com


By placing an order with us you are agreeing with the above terms and condition and those stated in FAQ’s.